Migration from a legacy key telecom system to a cloud-based VoIP telephony platform in partnership with Host My Calls in Knoxville, TN.

The underlying platform is based on Bicom Systems Unified Communications as a Service (UCaaS) open source Asterisk operating system called PBXWare. This solution has reduced administrative overhead, consolidated DID and toll-free lines, and provides robust call management across all three branch offices, while allowing dynamic call routing based on traffic and company needs.